1. Information We Collect
When you register and use the t800 platform, we collect several categories of information to ensure the services we provide function properly and securely:
- Account Information: Full name, email address, phone number, date of birth, and the username you registered when creating your account.
- Device & Browser Information: Device type, operating system, browser type, IP address, screen resolution, and browser language used to access the platform.
- Payment Information: Details required to process deposits and withdrawals in Malaysian Ringgit (MYR), including local bank account information and your chosen payment method such as DuitNow. We do not store credit or debit card numbers directly — all transactions are processed through secure payment providers.
- Usage Data: Records of activity within the platform, including matches watched, game types accessed, session duration, click actions, and in-account transaction history.
- Cookies: Technical and analytics cookies that keep the platform running smoothly and help us understand how users interact with it.
2. Why This Information Is Used
T800 uses the information collected for the following purposes, which are directly related to platform operations and user interests:
- Processing account registration, login, and user identity verification.
- Processing MYR deposits and withdrawals of winnings in accordance with your chosen payment method.
- Sending important account notifications such as transaction confirmations, security alerts, and updates related to account activity.
- Detecting and preventing fraud, account abuse, money laundering, and other illegal activities that could compromise platform security.
- Improving platform performance and quality based on usage patterns and user feedback.
- Fulfilling applicable legal and regulatory obligations in connection with platform operations.
T800 does not use your information for third-party marketing without your prior consent.
3. Cookies & Tracking Technologies
The t800 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. We use several types of cookies:
- Essential Cookies: Cookies required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled.
- Performance Cookies: Cookies that collect information on how users interact with the platform, helping us identify technical issues and improve performance.
- Functional Cookies: Cookies that remember user preferences such as display language, display settings, and login information for a more convenient experience on subsequent visits.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality. Continued use of the platform is taken as your consent to the use of cookies as described above.
4. Data Storage, Security & Information Sharing
Storage & Security
T800 user data is stored on secured servers accessible only to authorised personnel. All communication between your device and the platform is protected by SSL encryption, ensuring that data transmitted cannot be intercepted by unauthorised parties.
Passwords are stored in hashed format using a secure algorithm — meaning t800 cannot read your password in its original form. We recommend using a strong, unique password and never sharing it with anyone.
Transaction information and account activity are retained for as long as necessary for operational, audit, and legal compliance purposes. Once no longer required, such information will be securely deleted.
Third-Party Sharing
T800 does not sell or rent user personal information to third parties for marketing purposes. Your information may only be shared in the following limited circumstances:
- To payment service providers required to process MYR deposit and withdrawal transactions.
- To relevant authorities when required by law, court order, or valid legal process.
- To technical service providers who assist in the operation and maintenance of the platform, subject to strict confidentiality agreements.
All third parties that receive t800 user data are bound by confidentiality obligations and are only permitted to use that data for the purposes specified.
5. Your Rights as a User
As a t800 platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you at any time.
You have the right to request corrections to any inaccurate or incomplete information in your account profile.
You have the right to request the deletion of your personal information, subject to applicable legal obligations.
To exercise any of the above rights, please contact the t800 support team via our support email. Each request will be processed within a reasonable timeframe once the requester's identity has been verified. For more information on using the platform, visit the FAQ us.
6. Policy Amendments & How to Contact Us
Privacy Policy Amendments
T800 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in data handling practices, legal requirements, or platform services. Users will be notified of any material changes via in-platform notifications or registered email.
It is the user's responsibility to check this page periodically. Continued use of the platform after any amendments are published will be considered as your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how t800 handles your personal information, please contact our support team:
- Support email: [email protected]
- Via the in-platform support system after logging in
For any account or transaction-related issues, you may also refer to the FAQ us or directly log in to access the in-platform help centre.
Still Have Questions About Your Privacy?
The t800 team is committed to keeping your information safe and your privacy respected. Contact us or check our FAQ for quick answers.
Document Contents
- 1. Information Collected
- 2. Purpose of Use
- 3. Cookies & Tracking
- 4. Storage & Security
- 5. User Rights
- 6. Amendments & Contact Us
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